Delivery Information
Shipping Options
At EvanHarry, we strive to deliver your curtains as quickly and safely as possible. We offer the following shipping options:
- Standard Shipping: 5-10 business days - €15 (Free on orders over €100)
- Express Shipping: 3-5 business days - €25
- Priority Shipping: 1-2 business days - €45 (Selected regions only)
Processing Time
All orders are processed within 1-2 business days. During peak seasons or promotional periods, processing may take an additional 1-2 days. You will receive a confirmation email with tracking information once your order ships.
International Shipping
We ship to over 50 countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times for international orders vary by destination, typically ranging from 7-21 business days.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's website. Please allow 24-48 hours for tracking information to become active.
Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team at supportnow@evanharry.vip within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.